Author: By Jeananne Craig, Press Association
Manchester Airport’s Terminal 1 has been redesigned and renovated over the
past two years to improve the flow of passengers and create one of the UK’s
largest airside shopping and catering facilities.
During the project, airport officials consulted with psychologists who
observed travellers’ body language and monitored their comments to identify
‘stress points’ and areas which could be improved.
A £14 million, 14 lane security area has been installed to reduce queuing
times, and retailers have spent almost £15 million kitting out 52 shop
units. A new spa and VIP area have also been constructed to offer passengers
a more luxurious experience.
Andrew Cornish, managing director of Manchester Airport, said that despite
some setbacks in the revamp process, the newly refurbished airport had a
“bright future” ahead of it.
“Our terminal redesigns have had to withstand the test of time, with the
liquid ban and the terrorist attack on Glasgow Airport in 2007 meaning we
had to take them back to the drawing board several times.”
He added: “We’ve seen retail growth outstrip the high street over recent years
and many of our passengers have enjoyed the offering here at Manchester
previously, but we wanted to significantly invest in it and now we will wait
to see whether those changes have an effect.”
Terminal 1 was opened in 1962 by the Duke of Edinburgh and now handles over 11
million passengers every year.
In addition to the changes launched today, a new Emirates lounge, boarding
area and gates are to be added to the terminal in preparation for Airbus
A380 flights which are expected to begin operating from Manchester within
the next two years.
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