Massage Chair Review: Human Touch HT 7120 Massage Recliner

by James Knolan

We are going to evaluate and review the HT-7120 massage recliner from Human Touch. Over the years, we have developed a 5 category review process to provide balance and consistency for our readers. We will review the HT 7120 in the following categories: warranty coverage and customer service, comfort and ergonomics, ease of use, key features and massage therapy. We score each category up to 20 points each and sum them up for an overall possible rating of 100 points. The Human Touch line is extensive and the HT 7120 is in the $2,000 to $3,000 price range.

Warranty Coverage and Customer Service: When purchasing a big ticket item such as a massage chair, you need to make sure you are comfortable with the warranty coverage. There is a wide range of warranty coverage with massage chairs. Human Touch provides you with 3 years for the structure, 1 year for parts and 90 days labor and parts shipping expenses. This is a rather light warranty compared to the industry. Customer service is very good and competent. We give Human Touch a 12 in this category.

Comfort and Ergonomics: This is a well designed massage chair. The massage recliner is very comfortable to sit in when not being used for a massage. The head support pillow is detachable and adjustable for different users. The armrests are sufficiently padded. Human Touch has a unique controller for the chair. It has functions on two sides which is simple and easy to use. The leg ottoman cannot be extended which is a drawback, but you can adjust the massage well width. This is a unique feature for this recliner line. The HT 7120 rates an 18 for ergonomics.

Ease of Use: With so many new features being added at a furious rate to massage chairs, we are always concerned with the average user being to navigate the controls and other functions. Human Touch has a very nice remote control with this chair. It is slim and fits easily in the palm. The controls are well laid out and it is simple to navigate the functions. We are impressed with the controller and it does not come with a remote stand, but tucks away in a special pocket. The only manual control is for the rotating the leg ottoman. Most users need to lean quite a bit forward to reach the control and then you need to use your feet to rotate it. The HT-7120 earns a 19 in ease of use.

Key Features: The interesting features in the HT-7120 are the compression massage and the channel width adjustment in the leg ottoman. The compression massage is based on sports massage therapy. It is a combination of stroking massage and a rocking motion. The stroking massage helps to elongate muscles and also applies firm pressure for deep tissue relief. The rocking motion helps to loosen the spinal joints and relieve pressure. The channel width is adjustable in the leg ottoman. This is a nice feature allowing for the pressure to be adjusted to better accommodate your calves and feet. We give this recliner an 18 for key features.

Massage Therapy: There are various massage therapy functions with the HT 7120. It comes with 5 manual massage programs, 3 pre-set programs and 3 level height adjustments for the back. You can select from rolling, kneading, compression, percussion and vibration with the manual programs. You can select from sore muscle relief, energy rejuvenate and auto-demo for the pre-programs. One nice compliment to the massage therapy are the built in heaters for the lower back. You can also activate the full body stretch function. Your feet and calves can obtain soothing relief with the massaging leg ottoman. The HT-7120 earns a 19 for massage therapy.

Overall, we rate the HT-7120 an 86/100. This is a sleek and contemporary design for a massage chair. We are concerned with the really short warranty compared to others in the industry. These chairs are well built and designed, but warranty is your long term protection and this warranty is one of the shortest. The massage therapy is very effective and the controls are simple and easy to use. This is certainly a massage chair recliner that deserves your attention if you are looking for a solid mid range model.

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