Time will come when a plumber’s help will be needed. Don’t assume that plumbing experts in your area are all the same. It’s not recommendable to hire the first one you spot in the classified ads, phone directory or online. You should take your time in finding one who can offer a reasonably priced service. Below you can find some red flags to look out for.
Be wary if the expert is not licensed or certified. It’s possible for him to be skilled, but still going for the person can be considered as a huge risk. Someone who has a license or certification has met the law’s minimum requirements. Some of them include having the right training, being insured and passing the written examinations given.
Check how he treats you over the phone. When you notice that the tradesman is impolite or doesn’t seem to want to answer your questions, proceed with contacting a different expert. Take mental notes throughout the conversation.
Plumbers may not be able to answer your calls always, especially past regular business hours. But the fact is plumbing troubles may happen at any time. When an emergency strikes in the future, don’t expect to get assistance from a tradesman who isn’t available early mornings, late nights or weekends. Choose one who can be contacted on a 24/7 basis.
Be skeptical of a plumber who cannot stand by the quality of his work. A tradesman should be able to ensure your complete satisfaction with the service. Look for another person to interview if the one on the phone sounds clueless about the issue.
Also, try to avoid hiring someone who refuses to give you references. He may be aware that none of his former clients were completely satisfied with what they paid for. You may also check for complaints posted on the internet. It’s true that there are clients who can be really hard to please. But if all you read or hear about the plumber are negatives, have doubts.
There are plumbing experts who will ask for a fixed rate based on the service. But then there are also those who charge on an hourly basis. If so, the tradesman should give you a time frame so you may have an idea of the cost. Some may take their time deliberately to rake in more profit. Prior to having the work begun, demand for a written contract to be produced. It should state essential matters concerning the project, like the work to be done, cost and schedule of the payment.
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Author: Neva TweedieThis author has published 6 articles so far.