The appearance of your office determines the perception your employees, associates and clients have about your business. The commercial space must remain clean at all times. This is a promise made by many commercial cleaning service providers but is rarely kept. In order to get the services you deserve, you should be keen to demand certain things.
Convenience- disruption of normal activities during cleaning should be avoided at all cost. This means that your cleaners should identify the best time to work. The options include early morning, late evenings and during breaks. Your employees and clients will not have to be stopped from conducting normal business. Working during breaks ensures that cleanliness is maintained at all times.
Personalized package- your office is unique in terms of operation hours, source and cause of dirt, cleaning procedures and equipment. This calls for a different approach and the use of particular cleaning substances. You must demand a customized package that reflects sensitivity to your unique situation. It will leave your office clean and avoid inconvenience or damage to property as a result of wrong choice of cleaning substances.
Quality products- different surfaces are affected by the products used. Cleaning products must be certified by regulating authorities because their residue will be left on surfaces after the work is done. Others are likely to react with different surfaces and thus cause damage. The substances used should be appropriate for each surface.
Licensed and trained cleaners- cleaners in Lexington MA require training to ensure that they handle each surface appropriately. Training also touches on customer care to ensure that they treat the people they come into contact with appropriately. This reduces conflicts with clients and employees in the process of offering their services. They are courteous and pleasant to have around the office. The firm and its workers must be licensed and accredited to operate in the area.
Integrity- cleaners should only perform the duties they are assigned and not interfere with other items or areas. This keeps your valuables safe. It also ensures that company secrets are protected from leakage. The firm should have vetted them for criminal records or involvement in drugs. This provides a guarantee that you are working with reliable persons.
Eco-friendly products- international best practice demand sensitivity to environmental sustainability. This applies to both products and processes. It reduces wastage and consumption of energy. Such procedures can be used to claim tax relief.
Emergency services- there are instances where the office gets unexpectedly dirty. The mess must be cleared in the shortest time to allow normal operations to resume. Your cleaners must be a call away and ready to respond with necessary equipment and personnel within a reasonable time. It is beneficial if they have a live customer care representative on call instead of talking to answering machines. It reduces response time.
Capacity- the demands of each work environment vary. The workload at your office would require a particular number of cleaners. The service provider should guarantee the number at all times to avoid unnecessary delays, overworking and insufficient work from the reduced number of workers. This means that you enjoy excellent value for money.
Get an overview of the things to keep in mind when choosing a commercial cleaning service Lexington MA company and more information about a reliable company at http://www.evolvingservice.com now.
Author: Deanne ShepardThis author has published 53 articles so far.